(847) 915-3800 yes@theempathicinvestigation.com Chicago, IL

Empathic Investigation Workshops

Storytelling is the way to unlock empathy in any situation. We will teach you how.

Understand the science behind verbal and nonverbal communication to conduct more effective workplace investigations.

June 26, 2019
9:00AM to 4:30PM
Hilton Chicago
720 S. Michigan Ave, Chicago, IL

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The Empathic Investigation means taking an authentic, mindful approach to accusations, interviews and investigations.

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Participants will learn the empathic approach to planning, executing, documenting and finalizing work related investigations.

We will advance your understanding of the entire anatomy of an empathic workplace investigation.

The material will assist those brand-new to workplace investigations as well as those more experienced in the investigative process.

This workshop begins from the point of receiving a complaint, how to work with initial letters, witnesses and all relevant documents. We will expose you to vital techniques such as interview room layout, seating and even what should be allowed in the room or on the table.

Participants will then learn how to utilize our proven empathic techniques to establish credibility. The ultimate path to a successful investigation is the application of empathy during the interview process. This workshop teaches you how story telling, posture, tone, words and demeanor each play an integral role in in conducting empathic interviews.

We will help you understand the science behind both verbal and nonverbal communications that occur in a workplace investigation.

There will be hands on, interactive and practical exercises for participates to experience the techniques in real time.

All participants will leave with a rich workbook that will inform and assist you, and your company, with future investigations. This detailed guide covers the workplace investigation process, best practices, review of the techniques demonstrated in the workshop and checklists for facilitating empathic investigations.

Full Day Workshop Topics Include

What is Empathy and Why Empathy Matters

What is an Empathic Investigation

Why an Empathic Investigation Matters

Why an Investigation Matters

Steps of an Investigation

Empathic Interviewing

Make an Investigation Plan

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Event Worth Six SHRM Professional Development Credits (PDCs)

To maintain the SHRM-CP or SHRM-SCP, SHRM-certified professionals are required to earn 60 professional development credits (PDCs) every three years, demonstrating learning within the categories of: Advance Your Education with self-paced and instructor-led learning activities (no maximum)